Collection Clerk Resume

Collection Clerks have the responsibility to notify and locate customers with delinquent accounts and try to secure payment using telephone, postal services or personal visits. They mail letters to customers in order to remind them of payment of delinquent accounts and they also confer with customers by telephone and try to determine reason for belated payment by reviewing terms of service, sales with customers. They also have the duty to notify the credit department if customers do not respond and contact overdue account payments customer in person.

A Collection Clerks resume should contain the three main aspects of almost every resume: professional competencies, educational background and professional experience. You can organize these sections as you wish. You should focus on a method of how to prove your potential employer that you are an eligible worker. For starters, Collection Clerks must have the ability to work with automated insurance collection and billing, ability to provide good customer service, and remarkable ability to perform clerical tasks such as typing, filling and answering phone. After you fill in your qualifications make sure you add all the duties and responsibilities you had at your previous jobs.

Collection Clerk Resume Sample

Personal Details

Name: Simon Davidson
Address: Avalon Street, Tucson, Arizona, USA, 33333
Home: (333) 555 3276
Cell: (333) 555 1894


Seeking a position as a Collection Clerk where I can use my abilities and experience in the field for the benefit of the company

Summary of Qualifications

  • Able to handle automated insurance collection and billing
  • Good customer skills
  • Solid ability to multi-tasks
  • Ability to work in a team, as well as independently
  • Quick typing skills
  • Exceptional ability to perform clerical tasks such as faxing, typing and filling
  • Proficient with Microsoft programs and database software

Professional Experience

Dynamic Corporate, Tucson, USA
Collection Clerk, 2004 - Present

Duties and Responsibilities:

  • Administered collections and coordinated the movement of batches
  • Handled account collection, reconciliation and provided good customer service
  • Examined documents and computed data
  • Helped the front office staff

XYZ Health System, Tucson, USA
Collection Clerk, 2000 • 2004

Duties and Responsibilities:

  • Handled duties such as processing billing statements and monitoring payments of large accounts
  • Observed fee collection to determine if security guidelines are followed
  • Conferred with customers by mail, over telephone or in person
  • Helped with the preparation of the billing reports


Associate's Degree, Commerce, 2000
Tucson Community College, Tucson, AR, USA

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